Privacy Policy
Effective date: September 24, 2026
This Policy describes how Pool Buildability Report (“we”) collects and uses personal information when you use the website or request a report.
1. What we collect
| Data | Why we use it |
|---|---|
| Email address | Send report access links and respond to support or waitlist requests |
| Payment status and transaction identifiers | Confirm and fulfill purchases; Stripe handles card details |
| Street address and report request | Produce and provide access to the requested report |
| Waitlist location and email | Notify you when coverage becomes available |
| Site usage and analytics events | Understand visits, report use, and checkout performance |
| Support messages | Respond to questions and investigate reported errors |
| Session and access tokens | Keep authorized report access working |
We retain information for as long as needed to provide the Service, resolve requests and disputes, and meet applicable recordkeeping obligations. Contact us to ask about information associated with your account or order. Full payment card numbers do not pass through our servers.
We do not display property owner names in the product UI even when public tax records include them.
2. Why we process data
- Contract: fulfill a purchased report.
- Legitimate interests: security, abuse prevention, product improvement, coverage planning.
- Consent: where required for optional communications.
3. Service providers and public data sources
| Provider or source | Role |
|---|---|
| Fly.io | Website and application hosting |
| Stripe | Secure card payment processing |
| Resend | Report access emails |
| Microsoft Clarity | Site usage and session replay |
| Google Analytics 4 | Site and purchase analytics |
| Public GIS services, Census, and FEMA | Address matching and property-related lookups |
4. Sale of data
We do not sell personal information and do not share it for cross-context behavioral advertising. California “Do Not Sell or Share” requests: contact us; our answer is that we do not sell or share as defined under CCPA/CPRA.
5. Cookies and analytics scripts
The site uses cookies and similar technologies for report access, checkout, and analytics. Microsoft Clarity may record session activity on public pages. Google Analytics 4 receives site usage, report-form, checkout, and purchase events. Some analytics events are sent through our server. We do not include full street addresses in analytics event properties.
6. Your rights
Subject to applicable law, you may request access, correction, deletion, or export of your personal data. Email the published support address with “Privacy request.” We may need to verify identity.
7. Children
The Service is not directed to children under 16. We do not knowingly collect their data.
8. Security
We use HTTPS and access controls to protect information. No method of transmission or storage is 100% secure.
9. International users
The Service is operated in the United States. If you access it from elsewhere, your information may be processed in the United States.
10. Changes
We will post updates to this Policy with a new effective date.
11. Contact
Privacy requests and questions: help@brandgrow.solutions.